Separate agencies with Google Ads partner status received a notification this week that they would be deprived of dedicated managers who could be contacted to resolve various issues.

In the Search Engine Land comment, a Google spokesman confirmed that such a change is indeed being implemented.

According to Google, this change is not related to the COVID-19 epidemic, but is the result of a quarterly terms review of the Google Agency Rep program. It will affect small and medium-sized agencies.

At the same time, the status of a Leading partner will not help to maintain a dedicated manager.

For agencies that are deprived of personalized support, Google offers to follow the publication of Google Ads and use the Help.

It should be recalled that earlier there was a warning in the Google Ads interface about the limitation of the support service due to the coronavirus epidemic.

And at the end of last year, the service stopped supporting social network advertisers.